APPLICATION MAINTENANCE

Application MaintenanceFDS Developments Ltd has a well-defined and mature application maintenance process which allows effective capture, reporting resolution of maintenance requests.

This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the various organisations depending on the criticality of the requests.

  • Requests management
  • Management of incidents
  • Processing of requests
  • Work around
  • Resolution
  • Root cause analysis

Our application maintenance services deliver:

  • Reduction in TCO (Total cost of ownership)
  • Drive continuous improvements in quality of services Improve applications stability
  • Reduce support costs thereby enabling more avenues to invest in our client’s business strategic
  • IT initiatives Delivered product quality Improve the productivity thus reducing the cost of maintenance
  • Provide consultancy on the disposition plans for the applications
    • Transform
    • Retire
    • Consolidate
    • Replace
  • Track the SLAs norms using web tools which are transparent even to our customers

WEB DESIGN SERVICES

Web Site Design
Outsourcing
E-Commerce Systems
Content Management
Hotel Reservation Software
Property Management System
Application Maintenance
Database Design
Usability & Accessibility
Web Audit
Flash Design
Power Point Presentation
Media Streaming
Portfolio